Privacy Policy

Welcome to AppCoder Software, a leading provider of custom software solutions for Windows, web, and mobile platforms. At AppCoder Software, we are committed to maintaining the trust and confidence of our clients and website visitors. We understand that privacy is not just an essential aspect of our business, but a fundamental right of our users.

This Privacy Policy outlines how we collect, use, protect, and share information gathered from our website and through our software solutions. Our aim is to not only comply with legal requirements but to foster a culture of transparency and responsibility towards data handling.

We recognize the importance of your personal data and are committed to safeguarding it while enabling you to benefit from our wide range of software products and services. Our policy reflects our dedication to protecting your privacy and ensuring that your personal information is handled respectfully and responsibly.

This document is designed to help you understand:

• What information we collect and why.
• How your information is used and protected.
• Your rights concerning your personal data.

Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By engaging with our services, you acknowledge the practices described in this policy.

For any questions or concerns about our privacy practices, please contact us at [email protected].

Information Collection

In this section, we explain the types of information we collect from our users and how we collect it. Our goal is to be transparent about our data practices and ensure user privacy is respected.

A. Types of Information Collected

Personal Information:

This includes data that can be used to identify an individual. We may collect personal information such as:

• Contact Details: Names, email addresses, phone numbers.
• Account Information: Usernames, passwords (encrypted), and other information required for account creation and management.
• Payment Information: Credit/debit card details, billing addresses, and other payment-related information, processed securely through third-party payment gateways.

Usage Data:

Information on how users interact with our software and website, which may include:

• Activity Logs: Details of actions taken within our software, such as features used, time spent on specific sections, and frequency of use.
• Device Information: Type of device used (e.g., PC, smartphone), operating system, browser type, IP address, and other device identifiers.
• Location Information: Geographic location data derived from IP addresses or user-provided information for localization and customization of services.

B. Methods of Collection

Direct Collection:

We collect information that users voluntarily provide when they:

• Create or modify an account.
• Contact us for support or inquiries.
• Make transactions or use our services.

Indirect Collection:

We automatically collect certain data when users interact with our software and website, through:

• Cookies and Tracking Technologies: Used to understand user preferences, improve user experience, and for analytical purposes.
• Log Files and Analytics Tools: To monitor and analyze software and website performance and usage trends.

Third-Party Services

We may receive information from third-party partners and service providers, such as payment processors and analytics providers, which is used to complement and enhance our understanding of user needs and preferences.

Use of Information

The personal information collected by AppCoder Software is used for a variety of purposes, which are essential for the delivery of our services and the enhancement of user experience. These purposes include:

• Service Provision: To provide, operate, maintain, and improve the software and services we offer. This includes using data to enable software functionality, provide customer support, and tailor services to meet user preferences and requirements.
• Communication: To communicate with users regarding service updates, security alerts, support messages, and administrative matters. We may also use contact information to respond to inquiries and provide user support.
• Personalization: To personalize user experiences on our platforms. This includes customizing content, understanding preferences, and making recommendations based on user activity and interests.
• Marketing and Promotions: If users have opted in, to send promotional communications and marketing materials about new products, special offers, or other information we think may be of interest. Users can opt out of these communications at any time.
• Analytics and Improvement: To analyze how our services are accessed and used, for the purpose of technical improvement, enhancing service functionality, and developing new features. This helps us to understand user needs and improve the overall quality of our services.
• Legal Compliance: To comply with applicable laws and regulations, including responding to lawful requests for information from government authorities or to detect, prevent, and address fraud, security, or technical issues.

All data usage is conducted with the utmost respect for user privacy and data protection. AppCoder Software is committed to using the collected data in a manner that is consistent with this Privacy Policy and the preferences expressed by our users.

Information Sharing and Disclosure

At AppCoder Software, we value the trust our users place in us when they provide us with their personal information. We take your privacy seriously and only share your data in specific circumstances as outlined below:

• Service Providers: We may share your information with third-party companies that perform services on our behalf, such as hosting, data analysis, email delivery, customer service, and marketing assistance. These service providers are given access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.
• Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process, we may disclose your personal information. We may also disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event that AppCoder Software is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• With Your Consent: In other cases, we may ask for your consent to share your personal information with third parties. You will have the right to decline to share your information.

Please note that our site may contain links to other websites not owned or controlled by AppCoder Software. We are not responsible for the privacy practices of these other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.

Data Storage and Security

At AppCoder Software, we understand the importance of securing your personal data. We take comprehensive measures to ensure the protection of your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure Storage: All data collected by AppCoder Software is stored on secure servers, protected by advanced firewall technology and access control measures.
• Encryption: We employ industry-standard encryption methods, such as SSL/TLS, to safeguard your data during transmission. Sensitive information, such as payment details, is encrypted and stored securely.
• Regular Audits: Our systems undergo regular security audits and vulnerability assessments to ensure the ongoing integrity and security of our data storage systems.
• Data Retention Policy: We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon expiry of the necessary retention period, we securely destroy personal data in accordance with our data disposal policy.
• Access Control: Access to personal data is strictly limited to personnel who need access to perform their job functions. We enforce strict privacy and security policies and procedures within our team.
• Breach Response: In the unlikely event of a data breach, we have in place robust procedures to manage the breach effectively, including notifying users and any applicable regulators where we are legally required to do so.

We continually update and test our security technology and procedures to ensure the highest level of data protection. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

User Rights and Choices

At AppCoder Software, we recognize and respect your right to privacy and control over your personal data. Our users have the following rights and choices:

• Access to Your Data: You have the right to request access to the personal data we hold about you. This allows you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Correction of Your Data: If you believe that any information we have on file is incorrect or incomplete, you have the right to request that we correct any errors in the information.
• Data Deletion: In certain circumstances, you have the right to request the deletion of your personal data where there is no good reason for us continuing to process it.
• Object to Processing: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Data Portability: You have the right to request that we transfer a copy of your data to you or to another service provider in a structured, commonly used, machine-readable format.
• Consent Withdrawal: Where you have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
• Marketing Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by contacting us or using the opt-out links in the marketing messages sent to you.

To exercise any of these rights, please contact us using the contact information provided in our Privacy Policy. Please note that we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and Tracking Technologies

At AppCoder Software, we use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Types of Cookies We Use:

• Session Cookies: We use Session Cookies to operate our service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The method for doing so varies from browser to browser, and from version to version. You can find instructions on how to manage cookies in your web browser from the respective website of the browser.

For more information on how we use cookies and your choices regarding cookies, please visit our Cookie Policy.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

AppCoder Software complies with all laws and regulations applicable to international data transfers. We ensure that any transfer of your personal data outside your jurisdiction is subject to appropriate safeguards as required by relevant data protection laws. These safeguards are designed to protect your personal data with a level of security that is equivalent to the protection offered within your own jurisdiction.

By consenting to this Privacy Policy and submitting your information, you agree to these international transfers of your data. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children's Privacy

AppCoder Software recognizes the importance of protecting the privacy and safety of children using our services. Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children under this age.

If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account. We strongly encourage parents and guardians to participate in their children's online activities and to be aware of the websites they visit to ensure their children's privacy is well protected.

Parents and guardians who believe that their child has provided us with personal information without their consent should contact us immediately at [[email protected]]. We will take the necessary steps to promptly remove such information from our records.

Additionally, we comply with all applicable laws and regulations, such as the Children's Online Privacy Protection Act (COPPA), to protect the privacy of children. We do not market to, and do not knowingly collect any personal information from, children under 13 years of age.

Changes to Our Privacy Policy

At AppCoder Software, we continually strive to improve our services and enhance user experience. As a part of this commitment, our Privacy Policy may undergo revisions from time to time. This section outlines our policy regarding updates and changes to our Privacy Policy.

Notification of Changes

Whenever we make significant changes to this policy, we will take proactive steps to inform our users. Such notifications may be delivered through various channels, including but not limited to, email notifications, pop-up messages on our website or applications, or through other appropriate communication means. We aim to provide reasonable notice before any significant changes take effect.

Review Period

Upon notifying users of changes to our Privacy Policy, we will provide a review period of [specify number] days during which users can familiarize themselves with the changes. During this period, users are encouraged to review the revised policy thoroughly to understand how their personal information will be treated going forward.

Effective Date

Changes to our Privacy Policy will become effective [specify number] days after the initial notification, unless a different effective date is specifically mentioned in the notification. Continued use of our services, website, and applications after the effective date of these changes will constitute acceptance of and agreement to the updated Privacy Policy.

Your Feedback

We value your feedback and encourage you to reach out to us with any concerns or questions regarding these changes. Please feel free to contact us at [insert contact email or link to contact page] for any clarifications or feedback regarding our Privacy Policy.

Contact Information

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us using our contact form:

• Contact Us

This Privacy Policy is effective as of 1st December 2023. We may update this policy from time to time to reflect changes in our data practices. We encourage users to periodically review this page for the latest information on our privacy practices.