How we work

Good software starts with understanding the people who use it. We work alongside your team to automate one process in three weeks, for a fixed fee. You get a useful improvement and a chance to see what it’s like to work with us.

We automate one job in three weeks. Your team tests it and gives the go-ahead.

Week one: understanding the work

We help you choose a process that’s worth improving and a good fit for three weeks. It might be a task that takes up every Friday, a report that needs information from several systems, or a job only one person knows how to do.

Then we spend time with the people who do it. We follow the work from start to finish, including the small details and workarounds that a written procedure can miss.

Weeks two and three: building it together

We build the automation and test it using a copy of your data or a test environment, keeping development separate from your live systems.

Your team tries it, tells us what could work better and helps us get the details right. Once you’ve approved it, we put it into use. By the end of week three, it’s doing the real job on your own systems and data.

Your part in the pilot

A few hours with someone who knows the process and can show us how it works.
Access to the systems involved, agreed with you and your IT team.
Someone who can answer questions, make decisions and approve the finished work.

Access to your systems

You should feel comfortable with who can access your systems and why. We agree the arrangements with you and your IT team before we begin.

We ask for only the access needed for the work, rather than blanket admin rights.
Your IT team sets it up through your own account process, so you can see and remove our access at any time.
Access is limited to the three-week pilot.

We’ll share our data handling note before the pilot starts, so you have time to review it and ask questions.

What happens after week three

The working automation belongs to you. The fixed fee covers the pilot, and there’s no obligation to commission more work or sign up to a retainer.

We’ll talk through any other opportunities we spotted and what further work would cost. What happens next is up to you. You can keep working with us, leave things as they are or take those ideas to another supplier. The automation remains yours to use whichever you choose.

Let’s find a good place to start

Tell us about the work you’d like to make easier. We’ll spend 30 minutes talking it through, answering your questions and exploring whether a pilot would help.

Book a call or send us a message